Loan Exit Counseling

Loan exit counseling is a mandatory process if you are a borrower planning to separate from school due to a withdrawal, transfer, or completion of studies through graduation.

The electronic exit process will give you your total balance due on the amount borrowed through federal Stafford loan programs while you were enrolled in school. To complete your electronic loan exit counseling process, visit and click on Exit Counseling under Tools & Resources.

If you have trouble making your education loan payments, contact your lender immediately. You may qualify for a deferment or forbearance as a form of payment relief. You must take action before you incur late fees.


You have a right to defer repayment for certain defined periods. A deferment is a temporary suspension of loan payments for specific situations such as returning to school, unemployment, disability, or military service.


Forbearance is a temporary postponement or reduction of payments for a period of time, as you and the lender or holder of your loan may agree, because you are experiencing financial difficulty.